We offer complimentary shipping on all orders as part of our customer satisfaction policy. There are no hidden fees—what you see is what you pay.
What happens if my product arrives damaged?
In the rare event of damage during transit, please contact us within 48 hours with photos of the damage. We’ll arrange a replacement or refund at no extra cost.
Will you haul my furniture inside of my home?
No — we currently offer curb-side delivery only for larger items. Please ensure you make separate arrangements for hauling and placement inside your home.
Payment
Are there any additional fees?
No, there are no extra fees beyond what is shown at checkout. Shipping, VAT, and any applicable charges are included in the final price.
Can I pay at the door?
Unfortunately, we do not offer cash-on-delivery at this time. All payments must be made securely online through our trusted payment providers.
Is VAT included in the price?
Yes, all prices displayed on our website include VAT. You won’t face any surprise charges when completing your purchase.
Will I pay any custom fees?
For most destinations, there are no additional customs fees. If any import duties or taxes apply, we’ll clearly communicate them before you complete your order.
Refunds & Returns
Which products I can return?
ost of our products are eligible for return within 14 days of delivery, as long as they are unused and in original condition. Custom-made or personalized items are non-returnable
Will you assist me with returning the product?
Absolutely. Our customer support team will guide you through the return process and arrange pick-up if applicable. Simply contact us to get started.
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